We use premium 100% Remy human hair, selected to ensure the cuticles remain aligned for a smooth, natural finish.
With proper application, maintenance and aftercare, the lifespan depends on the extension method and how frequently the hair is worn and styled.
Some shades may be professionally toned or darkened, but we recommend consulting a qualified stylist and always performing a strand test first.
The number of packs depends on your natural hair density, desired length and the volume you want to achieve. A professional consultation is recommended.
Unused and unopened products may be returned within the eligible return period, provided hygiene seals and original packaging remain intact.
Standard UK delivery usually takes 2–4 working days. Express options may be available at checkout.
We offer tape, weft, clip-in, pre-bonded and nano extension options to suit different hair types and styling preferences.
Many of our professional extension methods can be reused with correct removal, maintenance and replacement fittings.
Compare your mid-lengths and ends rather than your roots, or use a professional colour-matching consultation for the closest blend.
Yes. Product options vary by collection and may include multiple lengths, weights and colour choices.
Several methods are suitable for fine hair, but the best option depends on your hair condition, density and professional assessment.
Brush gently at least twice daily, starting at the ends and working upward while supporting the bonds or wefts.
Use sulphate-free, extension-safe shampoo, conditioner and styling products designed to protect the hair and attachment points.
Yes, but always use heat protection and avoid applying excessive heat directly to bonds, tapes or clips.
Make sure the hair is dry, brush it gently and secure it in a loose braid or low ponytail before sleeping.
Maintenance timing depends on the method, hair growth and aftercare routine. Follow your stylist's recommended schedule.
Yes, free UK shipping is available on qualifying orders over the stated order value.
Express delivery options may be available at checkout depending on your location and order time.
Yes. Once dispatched, tracking details will be sent to the email address used during checkout.
Eligible unused and unopened items may be returned within 30 days, subject to hygiene and packaging requirements.
For hygiene reasons, opened or used hair extensions generally cannot be returned unless they are confirmed to be faulty.
We accept major debit and credit cards along with the payment options displayed during checkout.
Yes. Payment details are processed through secure payment providers and are not stored directly on this static website.
Contact support as soon as possible. Changes may only be possible before the order enters fulfilment.
Cancellation may be possible before dispatch. Contact customer support promptly with your order details.
Available payment options, including any instalment services, will be shown during checkout where supported.