We use premium 100% Remy human hair, selected to ensure
the cuticles remain aligned for a smooth, natural
finish.
With proper application, maintenance and aftercare, the
lifespan depends on the extension method and how
frequently the hair is worn and styled.
Some shades may be professionally toned or darkened, but
we recommend consulting a qualified stylist and always
performing a strand test first.
The number of packs depends on your natural hair
density, desired length and the volume you want to
achieve. A professional consultation is recommended.
Unused and unopened products may be returned within the
eligible return period, provided hygiene seals and
original packaging remain intact.
Standard UK delivery usually takes 2–4 working days.
Express options may be available at checkout.
We offer tape, weft, clip-in, pre-bonded and nano
extension options to suit different hair types and
styling preferences.
Many of our professional extension methods can be reused
with correct removal, maintenance and replacement
fittings.
Compare your mid-lengths and ends rather than your
roots, or use a professional colour-matching
consultation for the closest blend.
Yes. Product options vary by collection and may include
multiple lengths, weights and colour choices.
Several methods are suitable for fine hair, but the best
option depends on your hair condition, density and
professional assessment.
Brush gently at least twice daily, starting at the ends
and working upward while supporting the bonds or wefts.
Use sulphate-free, extension-safe shampoo, conditioner
and styling products designed to protect the hair and
attachment points.
Yes, but always use heat protection and avoid applying
excessive heat directly to bonds, tapes or clips.
Make sure the hair is dry, brush it gently and secure it
in a loose braid or low ponytail before sleeping.
Maintenance timing depends on the method, hair growth
and aftercare routine. Follow your stylist’s recommended
schedule.
Yes, free UK shipping is available on qualifying orders
over the stated order value.
Express delivery options may be available at checkout
depending on your location and order time.
Yes. Once dispatched, tracking details will be sent to
the email address used during checkout.
Eligible unused and unopened items may be returned
within 30 days, subject to hygiene and packaging
requirements.
For hygiene reasons, opened or used hair extensions
generally cannot be returned unless they are confirmed
to be faulty.
We accept major debit and credit cards along with the
payment options displayed during checkout.
Yes. Payment details are processed through secure
payment providers and are not stored directly on this
static website.
Contact support as soon as possible. Changes may only be
possible before the order enters fulfilment.
Cancellation may be possible before dispatch. Contact customer support promptly with your order details.
Available payment options, including any instalment
services, will be shown during checkout where supported.